BBMP Launches Doorstep e-Khata Service via Janasevaka: A Game Changer for Property Owner
The Bruhat Bengaluru Mahanagara Palike (BBMP) has introduced a groundbreaking initiative—doorstep e-Khata services via the Janasevaka program. This citizen-friendly move brings convenience and transparency to property document management in Bengaluru, making the process of availing e-Khatas simpler and more efficient.
Key Points
• Service at Your Doorstep: Citizens can now apply for or update their e-Khata documents without visiting any office, as the service is delivered right at their home.
• Janasevaka Platform: The initiative is part of the Janasevaka scheme, designed to deliver various government services to residents at their convenience.
• Easy Booking Process: Residents can book the service through the Janasevaka mobile app or by calling the helpline number (080-4455 4455).
• Document Submission Made Simple: A Janasevaka executive will visit the applicant’s home to collect necessary documents and complete the process.
• Widespread Reach: The service is initially launched in selected zones and will be expanded city-wide, ensuring widespread access for all Bengaluru residents.
• Transparent and Hassle-Free: This digital shift ensures better transparency, faster processing, and minimal manual intervention.
How the Service Works
1. Booking: Citizens book the service through the Janasevaka app or helpline.
2. Visit: A Janasevaka executive visits the applicant’s location at the scheduled time.
3. Document Collection & Processing: Necessary documents are scanned and submitted digitally.
4. e-Khata Issuance: Once approved, the e-Khata is delivered digitally or via post, as preferred.
Benefits of the e-Khata Doorstep Service
• Time-Saving: No need to visit BBMP offices or stand in queues.
• Convenient: Service is delivered at your preferred time and location.
• Citizen-Friendly: Designed to enhance ease of doing property-related work.
• Tech-Enabled: Integrates digital services with efficient doorstep delivery.
Conclusion
BBMP’s doorstep e-Khata service via Janasevaka is a commendable step towards digital governance and citizen convenience. By simplifying property documentation and eliminating the need for physical visits, it marks a significant shift toward a more transparent and accessible urban administration system in Bengaluru.
