BBMP Launches Doorstep e-Khata Service via Janasevaka: A Game Changer for Property Owner

Jun 03, 2025
BBMP Launches Doorstep e-Khata Service via Janasevaka: A Game Changer for Property Owner

Key Points

• Service at Your Doorstep: Citizens can now apply for or update their e-Khata documents without visiting any office, as the service is delivered right at their home.

• Janasevaka Platform: The initiative is part of the Janasevaka scheme, designed to deliver various government services to residents at their convenience.

• Easy Booking Process: Residents can book the service through the Janasevaka mobile app or by calling the helpline number (080-4455 4455).

• Document Submission Made Simple: A Janasevaka executive will visit the applicant’s home to collect necessary documents and complete the process.

• Widespread Reach: The service is initially launched in selected zones and will be expanded city-wide, ensuring widespread access for all Bengaluru residents.

• Transparent and Hassle-Free: This digital shift ensures better transparency, faster processing, and minimal manual intervention.


How the Service Works

1. Booking: Citizens book the service through the Janasevaka app or helpline.

2. Visit: A Janasevaka executive visits the applicant’s location at the scheduled time.

3. Document Collection & Processing: Necessary documents are scanned and submitted digitally.

4. e-Khata Issuance: Once approved, the e-Khata is delivered digitally or via post, as preferred.


Benefits of the e-Khata Doorstep Service

• Time-Saving: No need to visit BBMP offices or stand in queues.

• Convenient: Service is delivered at your preferred time and location.

• Citizen-Friendly: Designed to enhance ease of doing property-related work.

• Tech-Enabled: Integrates digital services with efficient doorstep delivery.


Conclusion

BBMP’s doorstep e-Khata service via Janasevaka is a commendable step towards digital governance and citizen convenience. By simplifying property documentation and eliminating the need for physical visits, it marks a significant shift toward a more transparent and accessible urban administration system in Bengaluru.